When you become a Comfort Assurance Maintenance member, you gain freedom, time and peace-of-mind.
COMFORT ASSURANCE MAINTENANCE MEMBERSHIPS
Your home should be a place of comfort, connection and rest, not a cause for stress, concern or worry. We’ll take the annoyance of DIY maintenance and the frustration of remembering tune-ups off your hands.
Heating and Cooling systems are the most important systems in your home. That’s why purchasing one of our Comfort Assurance Plans is the best investment you can make to ensure your system is operating efficiently and safely all year long!
Membership Levels
SILVER
Silver members receive priority service, an annual system tune-up on heating and cooling equipment, special discounts on replacement equipment, lower utility bills and extended equipment life.
GOLD
Gold members receive all of the benefits of the Silver membership as well as semi-annual system tune-ups and a 5% discount on parts.
PLATINUM
Platinum members receive all of the benefits of the Silver and Gold memberships as well as a 10% discount on parts, one free trip charge & no overtime charges during the membership.
SILVER
- Priority Service
- Satisfaction Guaranteed
- Transferable
- Newsletters with Discount Coupons
- Service Reminder
- Cancellation at Any Time
- Extended Equipment Life
- Lower Utility Bills
- Special Discounts on Replacement Equipment
- Annual System Tune-Up (1)
GOLD
- Priority Service
- Satisfaction Guaranteed
- Transferable
- Newsletters with Discount Coupons
- Service Reminder
- Cancellation at Any Time
- Extended Equipment Life
- Lower Utility Bills
- Special Discounts on Replacement Equipment
- 5% Discount on Repairs
- Semi-Annual System Tune-Up (2)
- No Overtime Charges
(excluding Nuisance or Holidays) - Free Trip Charge (1)
(Paducah & Metropolis)
PLATINUM
- Priority Service
- Satisfaction Guaranteed
- Transferable
- Newsletters with Discount Coupons
- Service Reminder
- Cancellation at Any Time
- Extended Equipment Life
- Lower Utility Bills
- Special Discounts on Replacement Equipment
- 10% Discount on Repairs
- Semi-Annual System Tune-Up (2)
- No Overtime Charges
(excluding Nuisance or Holidays) - Free Trip Charge (1)
(Paducah & Metropolis)
AC Tune-Up (Spring)
- Check Thermostat (Digital or Mercury)
- Check and Replace Standard Air Filter (Customer Supplied Air Filter)
- Check Evaporator Coil & Blower Wheel
- Check Condensate Drain
- Check Electrical Connections on Furnace
- Check Voltage and Condition of Connections
- Check Exterior Disconnect & Voltage
- Check Contactor
- Check Capacitor Output and Condition
- Check Insulation of Refrigerant Lines
- Check Exterior Fan, Amp Draw, and Condition
- Check System Operation/Starting Capabilities
- Check Freon Level
- Check Amp Draw on Each Leg of Contactor
- Check Temperature on Return & Supply Systems
- Check Condition of Duct System & Insulation
- Record Model and Serial Numbers
Heating Tune-Up (Fall)
- Check and Verify Basic Operation
- Check, Adjust, and Clean Blower Components
- Check Airflow
- Check and Replace Standard Air Filter (Customer Supplied Air Filter)
- Check Moving Parts
- Test Safety Controls
- Check Heat Exchangers with Carbon Monoxide Monitor
- Check High Limit and Other Safety Controls
- Check for Flue Obstructions
- Check, Tighten All Electrical Connections
- Check Belts for Cracks and Unnecessary Wear
- Check Thermocouple
- Clean Pilot Assembly for Proper Flame Height
- Lubricate All Moving Parts
- Carbon Monoxide Test via Hand Test Monitor